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Customer Testimonial Interview – Storage West Makes Things Easy

I have really enjoyed it. Kevin and Laura are fantastic, pretty much serve all my needs. When things arrive to the storage unit, they get them for me. They actually place them in my storage unit.

Always friendly, always in a good mood, always around the premises making sure everything’s covered, so I just really enjoyed it.

I actually had a different storage unit, not a great experience. This was recommended by a coworker and she was correct. It’s nice to see the same people, always smiling, always in a good mood. So, that’s a big part of it, you know? The folks that are kind of running the facility. I think that’s really important.

I’m here weekly, at least, sometimes a couple times a week and again, no issues as far as getting in, getting out, everything’s easy. Sometimes I’ll go a full month without receiving a shipment but there might be a month where I’m receiving shipments at least six or seven days out of that month. Each and every time, when I come to my unit, it’s all put right there for me.

What happens is, when I receive a shipment, it’s shipped directly to the unit. Well, not to the unit, to the actual storage facility, the main office. Once that happens, they’ll go ahead and take that shipment and place it directly into my unit for me. So therefore, there’s no hiking the stuff from the office into your unit. Makes it really easy.

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